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Privacy Notice

Thames Skills Academy (TSA) Privacy Notice for the administration of the Thames CPD Programme

Our contact details

Name: Executive Manager
Registered Address: London River House, Royal Pier Road, Gravesend, Kent, DA12 2BG.
Phone Number: 07947 345845

What type of information we have

We currently collect and process the following information dependent on the service we are providing:

  • Name
  • Email address
  • Telephone number
  • Date of Birth
  • Employer name
  • Position held
  • LKE Renewal date
  • Certification of CPD activities
  • Photographs and videos
  • Website user statistics

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Training Course booking, attendance and provision
  • Enrolment and participation on the Thames CPD Programme
  • Events

We also receive personal information indirectly, from the following sources in the following scenarios:

  • SwiftTrack (Thames CPD Programme App provider): for participation on the Thames CPD Programme
  • Company of Watermen & Lightermen: for Event invitation and administering the Thames CPD Programme
  • Port of London Authority: for Event invitation and administering the Thames CPD Programme

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting the Executive Manager on or 07947 345845.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us as follows:

  • Training Course: We facilitate skills training and as such your personal information will be shared with our approved training providers to confirm attendance; your identity; health and safety; and certification. We may also be obliged to provide information to accrediting bodies as part of our auditing process.  
  • Thames CPD Programme: We administer this programme and use your name, email, telephone number, company, position held and LKE Renewal date to confirm your participation in the programme and to verify and quality assure CPD activities. We may share a limited amount of this information with the Port of London Authority in order to monitor compliance with the General Directions. With your permission, we may also allow your employer(s) to have read only access to your data.
  • Events: We use this information to invite you to appropriate Thames CPD Programme events. You can opt-out of receiving updates at any time by contacting

How we protect your personal information

We use a variety of technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws.

How we store your information

Your information is securely stored in a Microsoft 365 cloud. We take precautions to maintain data integrity via security controls, regular backups and keeping data up to date.

The personal information that we collect from you may be transferred to, or stored at, a destination outside the UK. Where your personal information is transferred internationally, we will ensure that such transfers take place in accordance with the Data Protection Laws.

By providing your personal information to us, you acknowledge that we collect, use, transfer and store your personal information as described in this Notice.

We keep personal information for a specified time as follows:

  • The information provided when applying for a training course will be retained for a period of 5 years from the date the training took place. 
  • All Thames CPD Programme information will be kept for 10 years.
  • Event information is kept for 5 years from the date the event took place.

Once finished with all data will be erased from the cloud/server and any physical paperwork shredded.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at or 07947 345845 if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The Information Commissioner’s Office (ICO) address:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113

This document sets out the Thames Skills Academy (TSA) Privacy Notice for the administration of the Thames CPD Programme. The TSA’s full Privacy Notice is available here.

Website user statistics (Cookies)

Cookies are small pieces of text that are stored by your browser. Each cookie has a name and is associated with a particular site. When your browser sends a request to a site (for example, to download a page, image, or video), the computer that responds (known as a server) may tell your browser to set one or more cookies. When your browser makes further requests to the same site it sends the cookies back to the server. This allows the server to remember you as you browse the site.

When you first visit our website, a banner explains how we use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.

Necessary cookies

Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

Managing cookies

You can block all cookies through your browser settings (see the instructions for Chrome, Firefox, Safari and Edge), but if you choose to do so some features on our site will no longer work.

Google Analytics cookies

These cookies are used by Google Analytics to track visitor interaction and are created when you first view our site.

We use Google Analytics to track visitor interaction with our site in order to produce statistical reports. Google collects details of the pages you view and the time you viewed them, the features of your browser, and your IP address. We have enabled IP anonymisation so that Google will not store your complete IP address. For more information on how Google handles the data it collects, see Google’s privacy policy.

To opt out of Google Analytics tracking on our site, see the Google Analytics section of our cookie policy above. To opt out of Google Analytics tracking on all websites, use the Google Analytics Opt-out Browser Add-on.

Date: 27/07/2023